okebet online Privacy Policy

1 Introduction

okebet online ("we", "us", "our") is committed to protecting the privacy of every player who registers and uses our platform. This Privacy Policy explains how we collect personal information, why we collect it, how it is used and stored, and what rights you have in relation to your data.

This policy applies to all personal information collected through the okebet online website and mobile app, and any communication you have with our support team. It applies to players registering from the Philippines, which is the primary market served by okebet online.

If you have questions about any aspect of this Privacy Policy, you can reach okebet online support through the contact details available on the platform.

2 Data We Collect

When you register and use okebet online, we collect certain categories of personal information. The table below summarises the main types of data collected and the reason for each.

3 How We Collect Your Information

okebet online collects personal information through several channels:

• Direct from you — when you register an account, complete KYC verification, make a deposit or withdrawal request, or contact our support team.
• Automatically — through technical data generated when you access and use the platform, such as IP address, device information, and session activity logs.
• Third-party verification services — when we use identity or document verification tools to fulfil our KYC obligations. These services process information in a secure and controlled manner.

We do not collect personal data from social media platforms or unrelated third-party sources.

4 How We Use Your Information

Personal information collected by okebet online is used for the following purposes:

• Creating and managing your player account.
• Verifying your identity and age as required for account registration and continued use (KYC).
• Processing deposits and withdrawals in Philippine Peso through the payment methods you use.
• Delivering OTP codes and other security notifications to your registered mobile number or email.
• Responding to support requests and account queries.
• Monitoring platform activity to detect and prevent fraud, money laundering, and other prohibited conduct.
• Providing responsible gaming tools, including deposit limits and self-exclusion features.
• Improving the performance, design, and functionality of the okebet online platform over time.

5 Sharing Your Information

okebet online does not sell or rent your personal information to third parties. We may share data only in the following circumstances:

• Payment processors — to facilitate deposits and withdrawals through Philippine bank transfers, mobile banking, and available local e-wallets. Only the information necessary to complete your transaction is shared.
• Identity verification providers — to carry out KYC checks required during registration or when processing significant withdrawal requests.
• Legal and regulatory obligations — where we are legally required to disclose information to a competent authority, we will comply with applicable Philippine law.
• Platform service providers — companies that help us operate the platform (such as hosting, analytics, or fraud detection tools) under strict data processing agreements that prohibit them from using your data for any other purpose.

Any third parties who receive data from okebet online are contractually bound to handle it in accordance with applicable privacy standards and to use it only for the specified purpose.

6 Data Security

okebet online takes the security of your personal information seriously. We have implemented technical and organisational measures designed to protect your data from unauthorised access, disclosure, alteration, or destruction.

• SSL (Secure Sockets Layer) encryption is applied to all data transmitted between your device and the okebet online platform.
• Access to personal data within okebet online is restricted to team members who require it to perform their specific roles.
• OTP-based verification is used for login and sensitive account actions to reduce the risk of unauthorised access.
• Regular internal reviews are conducted to identify and address potential security vulnerabilities.

While we work hard to protect your information, no platform can guarantee absolute security. You also play an important role by keeping your login credentials private, not sharing OTP codes with anyone, and logging out when using shared devices.

7 Data Retention

okebet online retains personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable legal obligations.

• Account and identity data is retained for the duration of your active account, and for a period thereafter as required by relevant legal or regulatory requirements.
• Transaction records are retained as required under applicable financial record-keeping rules.
• Support communication logs may be retained for a reasonable period to assist with dispute resolution and service improvement.

When personal data is no longer required for its stated purpose and no legal obligation requires its continued retention, it is securely deleted or anonymised.

8 Your Rights as a Player

As an okebet online player based in the Philippines, you have the following rights with respect to your personal data:

To exercise any of these rights, contact okebet online support through the details available on the platform. We will respond within a reasonable timeframe and in accordance with applicable data privacy rules.

9 Cookies and Tracking

okebet online uses cookies and similar tracking technologies to support the operation of the platform. Cookies are small data files stored on your device that allow us to recognise you across sessions, maintain your login state, and understand how the platform is being used.

• Essential cookies — required for the platform to function correctly, including maintaining your login session and remembering your account preferences.
• Analytics cookies — help us understand how players navigate the platform so we can improve performance and usability over time.
• Security cookies — used to detect and prevent fraudulent or automated access to accounts.

You can manage cookie settings through your browser. Disabling essential cookies may affect the functionality of certain parts of the okebet online platform.

10 Minors

okebet online strictly prohibits the use of the platform by anyone under 21 years of age. We do not knowingly collect personal information from persons under 21.

If we become aware that personal data has been collected from a person under the age of 21, that account will be closed immediately and any associated data will be deleted, subject to any legal obligations that require its retention for investigation purposes.

11 Changes to This Policy

okebet online may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or platform features. When material changes are made, the "Last updated" date at the top of this page will be revised.

For significant changes that affect how we handle your personal data, we will take reasonable steps to notify you through the platform. Continued use of okebet online after a policy update constitutes your acceptance of the revised version.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is handled, you can reach the okebet online team through the support contact details available on the platform.

For other platform-related matters, you may also refer to our Terms and Conditions, FAQ, or the Responsible Gaming page.